At what time can I check-in?
Check-in times are from Monday to Friday 4 pm – 10 pm. If you want to check-in later or earlier, please get in touch with us. Check-in on saturdays, sundays and holidays is possible from 6 pm to 10 pm.
At what time do I have to leave the room?
We would like to ask you to leave the room until 11 am on your date of departure. If you want to stay longer, please call reception. You can deport your luggage there as well.
Are smoking-rooms available?
The hotel has 1 “COMFORT plus” single-room for smokers, as well as 3 “COMFORT” double-rooms and 1 “COMFORT” single-room.
Can I smoke in a non-smoking room?
No. Smoking in non-smoking rooms is strictly prohibited. You must not smoke in a non-smoking room at any time. However, if you do smoke in a non-smoking room, you will be charged an additional cleaning fee of € 150.
How can I booking with the cheapest rate?
The cheapest rate/room price is ONLY available on your website or e-mail/phone. We ask you not to book on sites such as HRS or booking.com as our rates there are higher due to them charging us commissions of up to 20%.
Is there a mini-bar in the room?
No. The rooms are not fitted with mini-bars for energetic reasons. This is part of our environment-friendly policay. However, snacks and drinks are available at our bar. If you want, you can take drinks/snacks to your room.
Can I bring my dog?
Dogs are permitted in the hotel. However, we expect you to bring a dog basket or dog blanket. Your dog must not stay in the bed during any time of your visit. Furthermore, we do charge you an additional fee of €8 as the effort of cleaning the room is certainly higher.
Is there WiFi available?
Yes. We have a protected WiFi network in the hotel. If you book directly on our website, you get free WiFi access as a benefit of booking directly. Otherwise, we charge €3 for 2 hours of online-time or €6 for 24 hours online-time. In our “COMFORT plus” rooms there is also the possibility to connect with the internet by using a LAN-cable.
At what times is reception open?
Reception is opened mondays to fridays from 7 am to 11 am and 4 pm to 10 pm. You can get in contact with us at any time by calling +49 (0) 2306 70090. If you should arrive on Saturday, Sunday or Holiday, please call us beforehand to give us notice at what time you expect to arrive.
At what time can I have breakfast? Is breakfast included?
Breakfast times are mondays to fridays from 6.30 am to 10 am. Satudays, sundays and holidays 7.30 am to 10.30 am. Breakfast is included in the room-price.
You got further questions? Please contact us!
You can either use our contact form, send us an e-mail or get in touch with us on Facebook.
